For shipments we use: DHL, UPS delivery service in 24/78 hours.
Delivery times vary depending on the products and the delivery region.
The customer will receive a message with the tracking number once the order has been completed so that they can track it down and contact the courier
The goods will be delivered within the times indicated on the website (24/72 hours), unless the customer wishes the goods to be delivered later than the scheduled date.
Delivery times are indicated in working days (Monday to Friday) on each product sheet and start from the confirmation of payment.
Occasionally, for reasons beyond Dioxcare's control, the delivery date may be delayed by 7 working days. In this case, the buyer can cancel the order and get back the amount paid.
Failure to deliver is not considered as such if it was delayed on its own initiative or if it was not possible to locate the buyer by means of the data provided by him.